Shipping policy

Free Shipping

*Free delivery on all products during the Christmas promotion period.

Zone

*Expedited shipping is subject to availability. Some items may not be eligible for Expedited service.

Zone refers to the countries and regions we support for delivery.
Timeframe refers to the shipping time frame, measured in business days.
Price refers to the fee you need to pay when you do not meet the free shipping conditions (free shipping only applies to standard delivery).

Shipping Timeframe

Zone	Timeframe
Europe (Zone A) Germany, France, Netherlands, Belgium	2-4 business days
Europe (Zone B) United Kingdom, Italy, Spain, Poland	2-8 business days
U.S.A Contiguous US	5-8 business days
Asia Pacific Australia, Singapore, Japan	3-8 business days
Middle East Saudi Arabia, United Arab Emirates	6-12 business days

* Expedited service may be delayed during peak seasons.

Free Delivery Threshold

Free Delivery Condition	Zone
Over $89 (USD)	United States
Over £59	United Kingdom
Over €69	France, Germany, Italy, Spain, Netherlands, Belgium
Over zł299	Poland
Over $129 (AUD)	Australia
Over ¥13,000	Japan
Over $99 (SGD)	Singapore
Over SR 299	Saudi Arabia
Over AED 299	United Arab Emirates

* Free shipping only applies to standard delivery.

Timeframe

Orders are usually shipped from the warehouse closest to you within one business day. The cut-off time is 17:00 local warehouse time. Orders placed after the cut-off time will be shipped the following day.

Please keep in mind shipping delays are sometimes unavoidable. Delivery during/after holidays or to areas experiencing severe weather conditions may require additional time.

Track Order

We recommend monitoring your shipping updates via the Track Order page.

Notes

We try our best to ensure all your items reach you at the same time. However, due to different shipping methods and product availability, some items may arrive separately. You’ll receive a shipment notification email when each item is sent.

Once the order has shipped, we cannot make changes.